How does delivery work?
The majority of deliveries are within 14 working days of placing your order. All of our rugs include Free UK Mainland Delivery. Deliveries are made by courier Monday to Friday between 9am and 5pm (we also offer Before Noon, Afternoon, Evening and Saturday delivery options at an additional cost). You are given the option of delivery to an alternative address other than your billing address if this is more convenient for you (eg. your place of work, a neighbours, relatives etc). When your rug is ready to be dispatched a delivery tracking number is e-mailed to you allowing you to track the progress of your delivery online and see what day it is due to arrive on. If you do miss the first delivery attempt our couriers will leave a card and give you the option to re-arrange delivery on a day of your choosing (Mon - Fri).